Observations

2001 Visit to San Francisco

A cartoon of me drawn in San Francisco in 2001. I was chosen by Intel to be one of two …

MS-DOS and OS/2 beat all comers

Came across an article I wrote for The Age, Computer Age, published on Tuesday 13 Decem…

Launching of the P.J. Adams

The P.J. Adams, Ampol's 32,250-ton super tanker, was launched at the BHP Whyalla Sh…

The Melb-PC Borrett Room

As the founder, inaugural president, and first honorary life member of the Melbourne PC…

The Texas Lloyd Borrett

I have just received an obituary notice about Katherine Borrett Capel. RIP. See https:/…

New Scientist Almost Gets It

There’s an interesting article titled "Stand up for your rights" by Danny O&…

The Future Of Customer Service

The trend is pretty clear: move your customer support operations offshore to cut costs.…

Hypocrisy Breeds Mediocrity

Ten years ago, virtually every IT services firm latched onto Business Process Reenginee…

The Ah-Ha Factor - Satori

Most of us initially struggle with difficult problems and learning new skills. But even…

Try To Avoid Underlining

Another hangover from the days of the typewriter and non-proportional fonts is the exte…

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